{"id":19104,"date":"2024-08-12T12:24:55","date_gmt":"2024-08-12T10:24:55","guid":{"rendered":"https:\/\/www.ibs.com.tn\/after-sales-service\/"},"modified":"2025-01-16T12:04:48","modified_gmt":"2025-01-16T11:04:48","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/www.ibs.com.tn\/en\/services\/after-sales-service\/","title":{"rendered":"After-sales service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19104\" class=\"elementor elementor-19104\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f53067 intr-service elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f53067\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0dd05a6\" data-id=\"0dd05a6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4a3bd4b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4a3bd4b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b85b87f img-service\" data-id=\"b85b87f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6e6a8c content-sav animated-slow elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"d6e6a8c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img fetchpriority=\"high\" decoding=\"async\" width=\"663\" height=\"472\" src=\"https:\/\/www.ibs.com.tn\/wp-content\/uploads\/2024\/08\/img-sav-2.jpg\" class=\"attachment-full size-full wp-image-18692\" alt=\"\" srcset=\"https:\/\/www.ibs.com.tn\/wp-content\/uploads\/2024\/08\/img-sav-2.jpg 663w, https:\/\/www.ibs.com.tn\/wp-content\/uploads\/2024\/08\/img-sav-2-300x214.jpg 300w, https:\/\/www.ibs.com.tn\/wp-content\/uploads\/2024\/08\/img-sav-2-600x427.jpg 600w\" sizes=\"(max-width: 663px) 100vw, 663px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">After-sales service<\/h3><p class=\"elementor-image-box-description\">We make it a point of honour to offer top-quality after-sales service to ensure optimum performance, both within and outside the warranty period.<br><br>\n\n<strong>Smooth integration:<\/strong> Our experienced technical team ensures that your equipment is installed without a hitch, guaranteeing smooth operation right from the outset.<br><br>\n\n<strong>Full technical support: <\/strong>Our technical support team is on hand to answer all your questions and resolve any problems quickly. Thanks to our proactive support, you can enjoy total peace of mind when it comes to the reliability of your IT infrastructure.<br><br>\n\n<strong>Reactivity and efficiency: <\/strong>In the event of a problem, our after-sales service reacts quickly to minimize any disruption to your operations.  <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8f65a87 bs-sidebar dynamic-sidebar\" data-id=\"8f65a87\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cdd3d5a animated-slow elementor-invisible elementor-widget elementor-widget-sidebar\" data-id=\"cdd3d5a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"nav_menu-1\" class=\"service-singles widget widget_nav_menu\"><div class=\"menu-services-container\"><ul id=\"menu-services\" class=\"menu\"><li id=\"menu-item-13604\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13604\"><a href=\"https:\/\/www.ibs.com.tn\/services\/managing-printing-system-mps\/\">Managing Printing System (MPS)<\/a><\/li>\n<li id=\"menu-item-13605\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13605\"><a href=\"https:\/\/www.ibs.com.tn\/services\/solution-impression-pour-imagerie-medicale\/\">Medical Imaging Printing<\/a><\/li>\n<li id=\"menu-item-13606\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13606\"><a href=\"https:\/\/www.ibs.com.tn\/services\/labelisation-et-etiquetage\/\">Labeling and packaging<\/a><\/li>\n<li id=\"menu-item-13607\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13607\"><a href=\"https:\/\/www.ibs.com.tn\/services\/service-infogerance-conseil\/\">Outsourcing and consulting<\/a><\/li>\n<li id=\"menu-item-18273\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18273\"><a href=\"https:\/\/www.ibs.com.tn\/services\/ingenierie\/\">Engineering<\/a><\/li>\n<li id=\"menu-item-15176\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15176\"><a href=\"https:\/\/www.ibs.com.tn\/services\/service-apres-vente\/\">After-sales service<\/a><\/li>\n<\/ul><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6b44cc info-sav animated-slow elementor-view-default elementor-position-top elementor-mobile-position-top elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"d6b44cc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-volume\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M97.333 506.966c-129.874-129.874-129.681-340.252 0-469.933 5.698-5.698 14.527-6.632 21.263-2.422l64.817 40.513a17.187 17.187 0 0 1 6.849 20.958l-32.408 81.021a17.188 17.188 0 0 1-17.669 10.719l-55.81-5.58c-21.051 58.261-20.612 122.471 0 179.515l55.811-5.581a17.188 17.188 0 0 1 17.669 10.719l32.408 81.022a17.188 17.188 0 0 1-6.849 20.958l-64.817 40.513a17.19 17.19 0 0 1-21.264-2.422zM247.126 95.473c11.832 20.047 11.832 45.008 0 65.055-3.95 6.693-13.108 7.959-18.718 2.581l-5.975-5.726c-3.911-3.748-4.793-9.622-2.261-14.41a32.063 32.063 0 0 0 0-29.945c-2.533-4.788-1.65-10.662 2.261-14.41l5.975-5.726c5.61-5.378 14.768-4.112 18.718 2.581zm91.787-91.187c60.14 71.604 60.092 175.882 0 247.428-4.474 5.327-12.53 5.746-17.552.933l-5.798-5.557c-4.56-4.371-4.977-11.529-.93-16.379 49.687-59.538 49.646-145.933 0-205.422-4.047-4.85-3.631-12.008.93-16.379l5.798-5.557c5.022-4.813 13.078-4.394 17.552.933zm-45.972 44.941c36.05 46.322 36.108 111.149 0 157.546-4.39 5.641-12.697 6.251-17.856 1.304l-5.818-5.579c-4.4-4.219-4.998-11.095-1.285-15.931 26.536-34.564 26.534-82.572 0-117.134-3.713-4.836-3.115-11.711 1.285-15.931l5.818-5.579c5.159-4.947 13.466-4.337 17.856 1.304z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFor further information\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t(+216) 71 846 174 <br><br><span style=\"font-weight: 800;font-size: 16px\">EMAIL:<\/span> technique@ibs.com.tn\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-6650403 e-flex e-con-boxed e-con e-parent\" data-id=\"6650403\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07a9ebf animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"07a9ebf\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need after-sales service?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f379c92 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f379c92\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-234a74f\" data-id=\"234a74f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d66acfc animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d66acfc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-016897a animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"016897a\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f4ba4da\" data-id=\"f4ba4da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffcfa21 elementor-widget elementor-widget-rs-cf7\" data-id=\"ffcfa21\" data-element_type=\"widget\" data-widget_type=\"rs-cf7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f19140-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"19140\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/19104#wpcf7-f19140-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"19140\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f19140-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-sm-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First and last name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-sm-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"entreprise\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company\" value=\"\" type=\"text\" name=\"entreprise\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-sm-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phonetext-950\"><input size=\"40\" maxlength=\"14\" class=\"wpcf7-form-control wpcf7-phonetext wpcf7-text wpcf7-validates-as-phonetext\" data-numberonly=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phonetext-950\" \/><input type=\"hidden\" name=\"phonetext-950-country-code\" class=\"wpcf7-phonetext-country-code\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-sm-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-sm-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-button col-sm-12\">\n\t\t<p class=\"submit-btn\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>After-sales service We make it a point of honour to offer top-quality after-sales service to ensure optimum performance, both within and outside the warranty period. Smooth integration: Our experienced technical team ensures that your equipment is installed without a hitch, guaranteeing smooth operation right from the outset. Full technical support: Our technical support team is&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":19258,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19104","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>After-sales service - IBS Informatique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ibs.com.tn\/en\/services\/after-sales-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-sales service - IBS Informatique\" \/>\n<meta property=\"og:description\" content=\"After-sales service We make it a point of honour to offer top-quality after-sales service to ensure optimum performance, both within and outside the warranty period. 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